Privacy Policy

At LinkUp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Profile information and photos
• Payment information (processed securely through third-party payment processors)
• Address and location information

1.2 Service Provider Information

If you register as a service provider, we additionally collect:

• Business name and information
• Professional certifications and credentials
• Portfolio and work samples
• Background check information (where applicable)
• Tax identification information

1.3 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent on platform)
• Location data (with your permission)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and facilitate service transactions
• Process payments and prevent fraud
• Communicate with you about your account, bookings, and services
• Send promotional materials and updates (with your consent)
• Verify service provider credentials and perform background checks
• Analyze usage patterns and improve user experience
• Comply with legal obligations and enforce our terms
• Resolve disputes and provide customer support

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

When you book a service, we share necessary information with the service provider to facilitate the booking (name, contact information, booking details, location).

3.2 With Third-Party Service Providers

We work with trusted third-party companies to:

• Process payments (payment processors)
• Send communications (email service providers)
• Analyze platform usage (analytics providers)
• Conduct background checks (verification services)
• Provide customer support

3.3 For Legal Reasons

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of LinkUp, our users, or others
• Prevent fraud or illegal activities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only
• Two-factor authentication options

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookie preferences: Manage cookie settings in your browser

To exercise these rights, please contact us at privacy@linkup.com

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

LinkUp is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Improve our services and user experience
• Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: